We're happy to answer questions or help you with returns.
Please fill out the form below if you need assistance.
If you placed an order prior to June 23, 2022 and have questions about your order, order status or to request a return, please call 844-325-9299 for assistance.
National Grid General & Billing Support
National Grid Website: www.nationalgridus.com
Monday to Friday: 8am - 8pm EST
DR and Leaks/Outages:
If you have questions about the ConnectedSolutions program, please call 800-642-4272 To report an Upstate NY outage, please call 800-867-5222 To report an Upstate NY leak, please call 800-892-2345